A message from IGFF In response to Victorian CV-19 directives, the IGFF team are all working from home to safeguard client and staff safety. We remain available for:
- client calls and emails
- continuing to assist with specialised advocacy
- providing care, support, redress and justice pathways.
We are also responding to new issues, such as ‘stay at home’ community distancing and vulnerable people’s access to supplies and health care. Please don’t hesitate to reach out if there is anything we can help you with – from a phone call to check in and support/advocacy that might be useful. You can reach us by email, on, or on our office number 1300 12 IGFF (4433). Just leave a message and we’ll get back to you ASAP. We are ensuring that services continue with the least disruption possible. After hours, you can leave a message, or find 24/7 support numbers here.


We provide case management and advocacy services for Survivors, families and communities impacted by institutional abuses, as well as research and community education, information forums, community development and survivor support.

We can help co-ordinate referrals for mental health care, legal representation, police liaison, social welfare and support.

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We are a national, Redress Support Service offering free and confidential support to anyone considering applying to the Scheme.

We can provide more information about who can apply, and support you throughout this process. Our office phone number is 1300 12 IGFF (4433), or you can email us. More information on the can be found on the Scheme’s website or by calling 1800 737 377.

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IGFF provides and engages with a range of community and support groups, focusing on empowering Survivors, families, whistle-blowers and communities impacted by institutional abuses. If you would like to get involved with an existing initiative, or believe that you have a community project that we might be able to help with, please do not hesitate to get in touch.

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