Dear IGFF Community,
We are all experiencing COVID-19 as a developing situation that impacts every facet of our daily lives. We are keenly aware that the people we support are vulnerable and that the nature of the work we do comes with unique challenges that we are working diligently to overcome during this period.
In Good Faith Foundation is enacting physical distancing and other safety measure to reduce transmission. As of Tuesday 24th March, all staff are working from their homes instead of the IGFF office. We remain a united team using technology to communicate with clients and community networks via email, computer and smart phone applications.
We believe that:
- Implementing these safety measures means we can contribute to flattening the curve of COVID-19 and provide more time for medical health services to prepare
- Our readiness to adapt ensures service continuity through social connection, mental health support and therapeutic referrals
- There are many matters that can be worked on to continue client case work for justice and redress pathways
- Our staff are available to answer new enquiries, liaise with Support Professionals and research further as required
- We are keeping up to date with and sharing accurate Health and Support information via the IGFF Newsletter, Facebook and emails
As usual, you can contact In Good Faith Foundation staff via the following methods:
- Emailing the individual worker:
- General IGFF email: igff@igff.org.au
- Leave a Voicemail via the IGFF phone: 03) 9940 1533
- Staff can text your mobile via their working computer
- You can reply to Staff texts (which they will receive as a message via email)
- Staff will contact you and make phone appointment times that are mutually suitable
- Please be aware for reasons of privacy, Staff mobile phone ID’s will not display when they call
- If this is a problem, please ensure that you have made an appointment time for your call
Find out more
If you have any more questions about what we’ve been up to, how we can support Survivors, or any of our services, you can leave a message for us to call back at (03) 9940 1533 or email igff@igff.org.au.