Igff Becomes NSF
National Survivors Foundation
Transition from In Good Faith Foundation (IGFF) to National Survivors
Foundation (NSF)
Do you have questions about National Survivors Foundation or IGFF?
Does this change your organisation structure?
No. We remain a national charity at the forefront
of global efforts to enshrine the principles of no further harm to Survivors,
no wrong door for help-seeking, and change-making for good. Our focus remains
to make a positive impact in everything we do, to meet the highest standards of
service delivery and forward-facing advocacy campaigns, to enhance child
safety, and to improve organisational accountability.
Is there anything I need to do as a result of this change?
Apart from updating your records to reflect our
name change, you don’t need to take any other action. For some time, all of our
materials will contain dual logos and reference the ‘National Survivors
Foundation (formerly In Good Faith Foundation)’. All new contracts, invoices,
MOUs, and other communications from us will remind you to note our new company
name.
Below is an example of how to update your contact:
Contact Name = National Survivors Foundation (formerly In Good Faith Foundation)
Email = hello@igff.org.au
Phone = 1300 12 44 33
Website = www.igff.org.au
I’m an organisation and I have a signed document in place with you, is that still valid?
Yes. All existing agreements are still valid. When
agreements are due for renewal, this will be completed under our new name,
National Survivors Foundation.
Will I need to update your contact details?
We will introduce new email addresses [example]@igff.org.au. When we do, we will ask that you update your records to reflect this and add our new domain to your contacts list so we can continue to stay in touch.
Don’t worry if you send something to one of our old email addresses: we will still receive it.
Can I still connect with you on social media?
Yes. We’ll be updating our social media channels to reflect our new name. Look out for notifications on these channels.
I’m an individual client – can I still get the same services?
Yes. There will be no disruption to the services you receive because of our rebrand. You will continue to receive the same excellent service provision you have come to expect from us.
As an organisation – will this impact your programs and service offerings
No. We will continue to provide all of our existing services and programs. Over time, we will be rebranding them to include our new company logo.
Does this impact your mission and values?
We continue to prioritise supporting and empowering Survivors on their recovery journey and to achieve redress for what they have suffered. Although there will be some minor amendments to our formal mission statement and governance documents to reflect that NSF/IGFF’s services are valuable to Survivors of abuse in contexts other than Institutions, our commitment to Survivors remains unwavering.
I’m booked into a workshop or training session. Do I need to do anything?
There’s no need to take any action. You may notice our new logo and name appearing on communications and on some of the products that you see during your training.
Have your payment details changed?
Our name has changed but you can continue to make donations and payments using our existing payment details. Our DGR status is still applicable, so all donations over $2 are tax-deductible.

My husband came to see you this week, which alone was a break- through that I wondered if I would ever see, but the immediate change in him I have no words to describe.
It is almost like he can allow himself to ‘feel’ again. I am looking forward to meeting you and participating in this life changing experience. We are just so grateful that he has found and embraced the help he needs.
May 2011 ongoing
